Escom admits failing to connect new customers

44

The Electricity Supply Corporation of Malawi (Escom) has revealed that it is failing to connect power for 25,000 people even though the customers already paid a connection fee.

Normally, Escom is supposed to connect a customer within 30 days of making payment for the new connection. But the company usually says it fails to meet the target because of shortage of forex since most of the materials are imported from outside the country and because of delays in the procurements process.

Escom Malawi load-shedding

Failing to rope new customers.

Director of distribution and customer service at Escom, Peter Mtonda, said the electricity supplier is in the process of procuring more equipment to make sure that customers are connected within the required 30 days.

”We have 25 thousand customers who have already paid us but we cannot manage to connect them within the agreed 30 days because we have many customers,” said Mtonda.

He further said the corporation need materials in place which can help them do the job quickly but since they do not have the materials it might take a bit of time.

He also pleaded with the company’s customers to be patient because soon they will start connecting new customers.

Share.

44 Comments

  1. Stupid company which l never c b4 .inuso okapeleka ndalama mengot jekha mmolo mokavuta akupasen zanu ndi ma interest omwe . Shupiti zawo agalu

  2. Un believable, Escom is one of the lacal campany which is performing bad but good at rising the cost of their units. Escom campany is always crucifying us bucause if they rise the fee all the goods proccessed by electricity also hiked

  3. Un believable, Escom is one of the lacal campany which is performing bad but good at rising the cost of their units. Escom campany is always crucifying us bucause if they rise the fee all the goods proccessed by electricity also hiked

  4. Nkhata Bay south (old Bandawe anthu oposa 50 analipira 2013 mpaka pano (funso kodi ndalamazo kuchoka 2013 mpaka 2016 interest ikhala zingati? Uku sikubela anthu kodi?

  5. Nkhata Bay south (old Bandawe anthu oposa 50 analipira 2013 mpaka pano (funso kodi ndalamazo kuchoka 2013 mpaka 2016 interest ikhala zingati? Uku sikubela anthu kodi?

  6. why failing to connect,if so pay back the money shame on u!!!!!!but only rushing to disconnect if we fail to pay u

  7. But wy? I paid on Nov 2014 up to date nothing has happen,and i even bought electronics and idont know wat i can do with those things.tipaseni ozimazima omweo .

  8. Mphamvu yopelewela zoona kukanika kuliza music system yaine kkkkkk olo ine kuugwira waya wa escom wa live osagwidwa ndi nyesi magetsi amtundu wanji? Koma dollars za eniake muwabwezere sichifukwa cha iwo koma kulephera kwanu achabechabe inu iya!

  9. Aa a Escom mukunyanya si mpaka kufa tisanagone m’magetsi. Ine ndinalipira pa 7th August 2015,and is just 30 metres wire,koma mpaka lero.

  10. Mukamva kuti kuba ndiye kumeneko.Zitheka bwanji kulandila ndalama ntchito osagwila? Kkkkkkkkkkkk zanu izo ine ndiye zanga ndikuzifunatu!!!

%d bloggers like this: