Africa Global Logistics (AGL) Malawi Limited is hiring for the position of IT Officer, based in Blantyre. It is a full-time position. Applications close on Friday, 20 November 2026. Applications go directly to the employer; see how to apply below.

Location: Blantyre, Malawi
Employer: Africa Global Logistics (AGL) Malawi Limited
Reports to: IT Manager
Closing date: 20 November 2026

About AGL

AGL (Africa Global Logistics) is a leading multimodal logistics operator (port, logistics, maritime and rail) in Africa, and is now part of the MSC Group, a leading maritime and logistics company. With expertise built over more than a century and more than 23,000 employees in 49 countries, AGL provides African and global customers with tailor-made, innovative logistics solutions, with the ambition of contributing to the sustainable transformation of Africa.

Job overview

AGL is looking for an IT Officer who wants a rewarding career in an international environment. Reporting to the IT Manager, the IT Officer will support users, infrastructure, systems and IT projects for AGL Malawi.

Duties and responsibilities

Provide effective L1/L2 technical support to users and ensure timely resolution of IT incidents and service requests.
Support LAN/WAN, Wi-Fi, switching, routing and telecommunications infrastructure.
Administer and support Microsoft-based end-user and identity environments.
Support PCs, laptops, printers, mobile devices, meeting-room and video conferencing equipment, and other IT assets.
Monitor infrastructure availability and proactively identify potential service interruptions.
Support deployment, configuration and maintenance of network and infrastructure equipment.
Maintain accurate IT asset inventories, configuration records and technical documentation.
Participate in IT infrastructure projects, migrations, upgrades and user acceptance testing.
Support cybersecurity controls, access management, endpoint security and compliance with company IT policies.
Liaise with service providers and vendors on incidents, installations and technical projects.
Support technical requirements for all AGL Malawi projects and office operations as required.
Contribute to continuous improvement, automation and digitalisation initiatives.

Qualifications and experience

Essential

A Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer Engineering or a related field.
Preferably 2 to 5 years of practical IT support or infrastructure experience.
Good knowledge of Microsoft Windows and Microsoft 365.
Good understanding of networking, including TCP/IP, VLANs, LAN/WAN and Wi-Fi, switching and routing.
Practical troubleshooting skills across hardware, software and network environments.

Desirable

Microsoft certification such as Microsoft 365, Azure or related credentials.
Experience supporting CCTV and video conferencing solutions.
Exposure to IT infrastructure projects, cybersecurity and endpoint management.

Skills and competencies

Agility and adaptability.
Initiative and accountability.
Strong analytical and troubleshooting ability.
Teamwork and integrity.
Ability to work with minimum supervision.

How to apply

Send a detailed CV, contact telephone number(s), email address and three traceable referees by email to [email protected], or post to:
The Human Resources Manager
Africa Global Logistics Malawi Limited
P.O. Box 838
Blantyre

Closing date: 20 November 2026.

Applications go directly to the employer, not to Malawi24.

For the latest job opportunities and news updates, follow us on WhatsApp: Malawi24 on WhatsApp