Product Manager – Cards & Payments – FCB

First Capital Bank is seeking an exceptional Product Manager to support the growth and transformation of our Cards & Payments business across the Group. Reporting to the Head of Products – Cards & Payments, this role will drive data-driven decision-making, performance reporting, product development, and market intelligence for our card issuing and acquiring business. The successful candidate will play a key role in identifying opportunities, improving customer value propositions, and enhancing profitability across the Group’s payments ecosystem. This position may be based in any location where First Capital Bank operates.
Data and Market Analysis
- Conduct in-depth analysis of data from various sources for reporting and performance tracking purposes for both Card Issuing and Acquiring
- Assess competitors’ product proposition through competitors’ analysis and help to identify the markets gaps
- Analyse industry trends in respective markets and monitor regulator’s involvement in the industry
- Work closely with Cards Scheme (Visa and Mastercard) for the monitoring of monthly and quarterly billing
- Track customer engagement to develop effective strategies top of wallet behaviour
New business and product development
- Assist in the drafting of business cases pertaining to new products and services
- Recommend pricing strategies that align closely with market trends and identify new market segments
- Apply statistical modelling methods to determine the potential impact on profitability
- Recommend pricing strategies that align closely with market trends and identify new market segments
- Develop dynamic pricing models based on interchange fees for card issuing and acquiring to effectively respond to changing market needs and trends
Operational
- Assist and provide recommendations for existing & new processes
- Provide support for budget preparation and monitoring
- Perform any other related duties as may be required
- A highly analytical and results-driven professional with a passion for payments, financial services, and product innovation.
- Experienced in Cards & Payments, Product Management, financial services analytics, and translating data into actionable business insights.
- Skilled in financial modelling, performance reporting, business case development, and data visualisation using tools such as Power BI and Tableau.
- An effective communicator with strong stakeholder management skills and the ability to collaborate across diverse teams and multiple markets.
- Motivated by continuous improvement, innovation, and delivering measurable commercial and customer outcomes.
- Bachelor’s Degree in Finance, Economics, Statistics, Mathematics, Business Analytics, or a related field.
- Minimum 5 years’ experience in Cards & Payments, Product Management, Banking, or related financial services roles.
- Strong understanding of card issuing, card acquiring, payment schemes, and interchange economics.
- Demonstrated experience in data analysis, profitability modelling, and performance management.
- Advanced Microsoft Excel skills and experience working with large data sets.
Closing date: 18 October 2026
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